Terms and Conditions — Complete Platform Usage Guide for Malaysian Members of st996

1 Member Eligibility and Registration

To register and use the st996 platform, you must meet all of the following eligibility requirements:

• Aged 18 years and above at the time of registration — this is an absolute requirement that cannot be compromised.
• Be located in a geographical jurisdiction that permits participation in online gaming activities.
• Have full legal capacity to enter into a binding agreement.
• Not listed on any gaming platform's self-exclusion list or relevant government prohibition list.
• Never previously banned or suspended from the st996 platform.

During registration, you are required to provide truthful, accurate, and complete information. st996 reserves the right to request identity verification documents at any time, including copies of your ID card, passport, or other supporting documents for KYC (Know Your Customer) compliance purposes. Failure to provide the requested documents within the specified timeframe may result in temporary suspension or termination of your account.

2 Member Account

Your st996 account is personal and may not be transferred, shared, or used by any other party. You are fully responsible for all activities that occur under your account, including:

• Keep your password and login credentials confidential.
• Ensure that no other party has access to your account.
• Notify the st996 support team immediately if you suspect any unauthorized access or suspicious activity on your account.
• Update your personal information whenever any changes occur.

St996 shall not be liable for any losses resulting from the use of your account by a third party due to your negligence in safeguarding your login credentials.

3 Deposits and Withdrawals

St996 offers a variety of safe and convenient payment methods for Malaysian members, including FPX, Touch 'n Go eWallet, Boost, GrabPay, and cryptocurrency. All transactions are processed using 256-bit SSL encryption to ensure the security of your financial data.

Deposit:

• Minimum and maximum deposit limits are stated in the Deposit section of the platform and are subject to change from time to time.
• Deposits are typically credited to your account within 5 to 15 minutes after payment confirmation.
• St996 does not charge any processing fees for deposits; however, payment providers may apply their own charges.
• Any failed or delayed deposits must be reported to our customer support team along with proof of transaction.

Withdrawal:

• Withdrawal requests can be submitted at any time through your account management section.
• Withdrawals can only be made to the same payment method used for the deposit, subject to identity verification policies.
• Withdrawal processing times range from 1 to 3 business days, depending on the selected payment method.
• St996 reserves the right to request additional document verification before processing withdrawals for anti-money laundering (AML) compliance purposes.
• Withdrawals will not be processed if there is any ongoing investigation into your account.

4 Bonus & Promotion Terms

St996 offers a wide range of attractive bonuses and promotions for both new and existing members. Each bonus offer is subject to specific terms stated on the relevant promotions page. However, the following general terms apply to all st996 bonuses:

• Rollover requirement (re-betting): All bonuses awarded must meet the specified rollover requirements before any withdrawal can be made from the bonus balance.
• Validity period: Each bonus has a set validity period. Bonuses not used within that period will expire automatically.
• Maximum withdrawal limit: Some bonuses have a maximum cap on the amount that can be withdrawn from bonus winnings. This limit will be clearly stated in the relevant promotion terms.
• Eligible games: Not all games contribute equally to rollover requirements. The contribution of each game category towards the rollover is stated in their respective promotional terms.
• One active bonus at a time: Generally, only one bonus may be active at a time unless otherwise stated.

St996 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Any attempt to abuse the bonus system, including opening multiple accounts to claim bonuses repeatedly, will result in the cancellation of all bonuses and possible account closure.

5 Game Rules

All games offered at st996 operate using certified random number generators (RNG) that have been independently tested to ensure fairness and transparency. The outcome of each game is final and non-disputable, unless there is strong evidence of a technical error confirmed by the game provider.

• Any bets placed during a technical disruption or system error may be voided by st996.
• In the event of a discrepancy between the game display and the server, the server record shall be considered the authoritative record.
• Bets placed using funds obtained through unlawful means will be voided.
• St996 reserves the right to void and refund bets in the event of a significant error in the setting of odds or prices.

6 User Responsibilities

As a st996 member, you agree not to engage in any of the following activities:

• Using software, bots, automated scripts, or any technological method to gain an unfair advantage in games.
• Attempting to hack, breach, or disrupt the st996 platform's functionality in any way.
• Using the platform for any activity related to money laundering, terrorism financing, or other illegal activities.
• Opening multiple accounts or sharing an account with another person.
• Spreading false or misleading information about st996 to the public.
• Disrupting or causing inconvenience to other users or platform staff.

Violation of any of these terms may result in immediate action, including account suspension, account closure, balance forfeiture, and/or appropriate legal proceedings.

7 Security & Privacy

St996 takes personal data protection very seriously. Our platform uses the latest encryption technology to safeguard all information you provide to us. The full policy on how we collect, store, and use your personal data is set out in Privacy Policy our separate.

In summary, st996 is committed to:

• We will never sell or rent your personal data to any third party for marketing purposes.
• Storing your data securely using protected server infrastructure.
• Provide you with access to the personal data we hold about you upon request.
• Comply with all applicable data protection laws in Malaysia.

8 Account Termination

You may close your st996 account at any time by contacting our customer support team. Before closure, please ensure all pending withdrawals have been processed and there are no active bets in progress.

St996 reserves the right to suspend or close your account without prior notice if:

• You have violated any of the terms set out in these Terms and Conditions.
• Suspected fraudulent activity, money laundering, or other illegal activities is detected.
• You have failed to provide the requested identity verification documents within the stipulated timeframe.
• Your account has been inactive for more than 12 consecutive months.
• St996 has received a request from the authorities to close your account.

9 Limitation of Liability

St996 shall not be liable for any loss or damage arising from:

• Service disruptions caused by scheduled maintenance or technical emergencies beyond our control.
• Losses arising from fair and legitimate game outcomes.
• Unauthorized access to your account resulting from your own negligence.
• Indirect, incidental, or consequential damages related to the use of the platform.
• Third-party failures including payment providers or game providers.

In all circumstances, st996's maximum liability to you is limited to the amount of real money you deposited in the 30 days prior to the claim arising.

10 Responsible Gaming

St996 is fully committed to responsible gaming practices. We believe that gaming should remain a source of fun and entertainment, not a cause of stress or financial hardship. For full details on the policies and tools we provide, please visit the Responsible Gaming ours.

Self-control tools available to all st996 members include:

• Deposit limits: Set a daily, weekly, or monthly limit on the amount you can deposit.
• Loss limits: Limit the amount of losses you can incur within a set period.
• Session limits: Set a time limit for your playing sessions.
• Self-exclusion: Choose to exclude yourself from the platform for a specified period if needed.
• Gaming break: Take a temporary break from all gaming activities.

11 Amendments to Terms and Conditions

St996 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Any material changes will be communicated to members via their registered email or in-platform notification at least 7 days before the changes take effect.

Your continued use of the st996 platform after any changes take effect will be deemed as your acceptance of the updated Terms and Conditions. It is your responsibility to review this page periodically to ensure you are always aware of the latest version of our Terms and Conditions.

12 Applicable Law and Dispute Resolution

These Terms and Conditions are governed by the applicable laws of the jurisdiction in which st996 operates. Any dispute arising from or in connection with the use of the st996 platform shall first be resolved through voluntary negotiation between both parties.

If a dispute cannot be resolved through negotiation within 30 days, both parties agree to refer the matter to binding arbitration in accordance with mutually agreed arbitration rules. The arbitration decision is final and binding.

For any enquiries or complaints regarding these Terms and Conditions, you may contact our customer support team via 24/7 live chat available on the platform, or through the support email listed in the footer of this site.